Last Updated: September 2, 2026

911 USA Hope is committed to providing a website that is welcoming and accessible to all visitors, including people with disabilities.

Our mission is centered on remembrance, dignity, inclusion, and preserving the stories of those whose lives and service deserve to be remembered. We believe those same principles should guide how people experience and access our website.

Our Commitment to Accessibility

911 USA Hope is working to make its website accessible and usable for as many people as possible, regardless of ability, technology, or method of accessing the internet.

Our accessibility efforts may include:

• Providing clear headings and organized page structures
• Maintaining readable text and appropriate color contrast
• Adding alternative text to meaningful images where appropriate
• Using descriptive links and buttons
• Supporting keyboard navigation where reasonably possible
• Making forms understandable and appropriately labeled
• Providing clear instructions and error messages
• Maintaining readable font sizes and spacing
• Supporting responsive layouts for desktop, tablet, and mobile devices
• Avoiding unnecessary visual effects that may interfere with usability
• Reviewing new website content with accessibility in mind

Accessibility Standards

As we develop and maintain this website, 911 USA Hope aims to follow generally recognized accessibility practices and the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C), where reasonably applicable to our website.

Accessibility is an ongoing process. Website technologies, content, third-party services, and accessibility standards continue to evolve, and we will continue working to improve the visitor experience.

Memorial Photographs and Historical Materials

A significant part of the 911 USA Hope mission involves preserving photographs, documents, memorial tributes, historical materials, and personal stories.

Whenever reasonably possible, we will work to provide meaningful descriptions or alternative text for important images so visitors using assistive technologies can better understand the content.

Some archival or historical materials may present accessibility limitations because of their original format, age, quality, or source.

If you encounter historical or memorial content that you cannot access, please contact us. We will make reasonable efforts to provide the information in an alternative format when possible.

Videos and Multimedia

When video, audio, or other multimedia content is published by 911 USA Hope, we will work toward providing accessibility features such as captions, transcripts, descriptions, or other alternatives when reasonably possible and appropriate.

Some third-party or historical multimedia content may not have been created by 911 USA Hope and may have accessibility limitations outside of our control.

Forms

Our website includes forms that may be used to:

• Contact 911 USA Hope
• Share a hero’s story
• Submit a memorial tribute
• Provide photographs or historical materials
• Participate in remembrance activities
• Support our mission

We strive to make these forms understandable, appropriately labeled, and usable with common assistive technologies.

If you experience difficulty completing a form, please contact us so we can discuss another reasonable method of providing the information.

Keyboard Navigation

We aim for important website functions and navigation elements to be accessible without requiring the use of a mouse.

Visitors who navigate using a keyboard should generally be able to move through interactive website elements using standard keyboard controls.

If you encounter an area that cannot be accessed through keyboard navigation, please let us know.

Text and Visual Presentation

911 USA Hope uses visual elements—including photographs, memorial imagery, historical materials, patriotic imagery, and color—as an important part of its storytelling and remembrance mission.

We work to balance the visual character of the website with accessibility considerations such as:

• Text contrast
• Readable typography
• Appropriate text sizing
• Clear spacing
• Consistent navigation
• Distinguishable links and buttons
• Alternatives to information conveyed solely through color

Mobile Accessibility

The 911 USA Hope website is designed to adapt to different screen sizes and devices.

Because mobile devices, browsers, operating systems, and assistive technologies vary, individual experiences may differ.

If you experience an accessibility issue on a particular device, providing the device and browser information when contacting us may help us identify and address the problem.

Third-Party Content and Services

Our website may link to or incorporate services provided by third parties, including social media platforms, video services, payment processors, mapping services, forms, plugins, and external organizations.

911 USA Hope does not control the accessibility of every third-party platform or website.

We encourage third-party providers to offer accessible experiences, but accessibility issues involving their services may need to be addressed directly by those providers.

Ongoing Improvements

Accessibility is not a one-time website feature.

As 911 USA Hope adds memorials, stories, photographs, resources, educational materials, and new website functionality, we intend to continue evaluating accessibility and making reasonable improvements.

We welcome feedback from visitors who encounter barriers.

Need Assistance?

If you experience difficulty accessing information, navigating the website, completing a form, or using a feature of the 911 USA Hope website, please contact us.

When possible, please include:

• The webpage where you experienced the issue
• A brief description of the problem
• The device or browser you were using, if known
• The type of assistance or alternative format you need

We will make reasonable efforts to understand the issue and provide access to the information or service through an appropriate alternative when possible.

Contact Us

For accessibility questions, assistance, or feedback:

911 USA Hope
Accessibility Assistance

Email: Info@911USAHope.com

Our Promise

Every person should have the opportunity to remember, learn, reflect, and participate in preserving the stories that shaped our shared history.

We are committed to continuing our efforts to make 911 USA Hope a respectful and accessible digital space for everyone.

Remember. Honor. Preserve. Inspire.

911 USA Hope
Gone But Not Forgotten